PRIVACY POLICY

STENSED

 

1. IDENTITY OF THE DATA CONTROLLER

This privacy policy describes how STENSED collects, uses and protects your personal data.

STENSED
5 impasse des Fontaines
26120 Chabeuil – France
contact@stensed.com

STENSED is the controller of data collected via its site.

 

2. DATA COLLECTED

When you use our site, we may collect the following data:

Data you provide

  • First name and last name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (via secure providers)

Automatically collected data

  • IP address
  • Device and browser type
  • Pages viewed
  • User journey
  • Browsing data (cookies)


3. PURPOSES OF PROCESSING

Your data is used to:

  • Process and ship your orders
  • Manage customer service
  • Secure transactions and prevent fraud
  • Improve user experience
  • Measure site performance
  • Offer personalized offers and content (if you have consented)


4. LEGAL BASIS

In accordance with the GDPR, the processing of your data is based on:

  • Performance of a contract (order, delivery, customer service)
  • Compliance with legal obligations (invoicing, accounting)
  • Legitimate interest (site improvement, fraud prevention)
  • Your consent (marketing and cookies)


5. DATA SHARING

Your data may be transmitted to trusted partners only when necessary:

  • Shopify (e-commerce site hosting)
  • Payment providers (Stripe, PayPal, etc.)
  • Carriers (delivery)
  • Marketing and analytical tools:
    • Google Analytics
    • Meta (Facebook / Instagram Ads)
    • other advertising or tracking tools

These partners are subject to strict confidentiality obligations.


6. ADVERTISING AND TRACKING

We use tracking and advertising tools to:

  • measure the performance of our campaigns
  • offer adapted content and advertisements

This includes the use of cookies, pixels (Meta, Google) and retargeting technologies.

You can manage your preferences at any time via the cookie management banner.


7. COOKIES

Cookies are used to:

  • ensure the proper functioning of the site
  • remember your cart
  • analyze traffic
  • improve your experience

You can accept, refuse or customize their use at any time.

 

8. RETENTION PERIOD

Your data is kept only for the necessary duration:

  • Customer data: up to 5 years after the last interaction
  • Billing data: 10 years (legal obligation)
  • Marketing data: until consent is withdrawn

 

9. YOUR RIGHTS

In accordance with regulations, you have the following rights:

  • Right of access
  • Right of rectification
  • Right of erasure
  • Right to object
  • Right to restriction of processing
  • Right to data portability

You can exercise your rights at any time by contacting us at:
contact@stensed.com

You also have the option to lodge a complaint with the CNIL.


10. INTERNATIONAL TRANSFERS

Some of our providers (Shopify, Google, Meta) may be located outside the European Union.

In this case, protection measures compliant with the GDPR are implemented, including standard contractual clauses.

 

11. SECURITY

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, alteration, or disclosure.

 

12. MINORS

The site is not intended for individuals under 16 years of age.

 

13. MODIFICATIONS

This policy may be updated at any time to reflect legal, technical, or commercial developments.


14. CONTACT

For any questions regarding this policy:

contact@stensed.com
STENSED – 5 impasse des Fontaines, 26120 Chabeuil – France